Experience2 - 6 Years
EducationAny Graduation
Main purpose of job
Greets every customer with a friendly smile and positive attitude Maintain the highest level of standards for all product preparation, presentation & service Accurately take the orders from customers and process the transactions Provide excellent customer service Educate customers on our food and beverage products and is knowledge of coffee in all aspects Contributes positively for the company profitability
Principal responsibilities
The Barista has responsibilities in the following areas:
Customer service & satisfaction
Product quality
Team work & initiative
Main duties
Greets every customer with a friendly smile and positive attitude
Is honest and promotes the values and mission of The ICONS
Accurately processes transactions through the POS and counts back change to customers
Provides excellent customer service and builds rapport with customers by learning names and favorite drinks
Responds appropriately to customer concerns
Communicates customer complaints to management
Adheres to company dress code
Respects peers and management by being on time
Adheres to appropriate standards of behavior in the workplace SOP
Ensures accountability of company funds and inventory
Maintains the highest level of standards for all product preparation including proper grinding of coffee beans and top quality espresso shots
Produces superior product presentation
Educate customers on our food and beverage products and is knowledge of coffee in all aspects
Are familiar with the recipe and how to make each item
Follows health, safety and sanitation guidelines for all products
Adheres to all Company recipes and measurements
Responsible for maintaining the machines and thoroughly cleaning at end of each business day
Keeps work area clean and organized so that co-workers and management can locate resources and products as needed
Communicates with co-workers and management to solve problems and improve the quality of our products and customer service
Maintains continuous communication with co-workers during peak /off peak business hours
Works with co-workers and management to effectively implement change
Contributes to a positive work environment
Assists in completing the opening and closing checklist
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط
,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.
