Branch Operations & Services Manager

JOB PURPOSE

● Supervise the performance of Tellers, Processors and branch back office staff, and decide on matters referred by them, ensuring optimum productivity, high quality service to customers and compliance with procedures

PRINCIPAL ACCOUNTABILITIES

1. Plan, organize, monitor and control the day-to-day operations of the tellers to ensure the timely delivery of the service to enhance customer satisfaction.

2. Authorize transactions above teller limits (where required) within an approved limit to ensure timely delivery of the service.

3. Transfer excess cash over the limit of Tellers to vault and withdraw the cash as and when required, ensuring its safe custody and handling

4.Ensure that all Tellers hand over the cash and balance the cash at the end of the day to ensure that the total cash held agrees with the General ledger and make prompt investigation in case of any difference.

5.Ensure ATM & CCDM cash is balanced and transactions reconciled.

6. Responsible to manager ‘returned cheque’ till delivered to the account holder or representative against proper acknowledgement.

7. Timely submit the cheques to COD for outward clearance to ensure that the transactions are complete within the cut-off time.

8. Ensure that Tellers apply correct rate, charge correct commission and interest rate, while exchanging currency, preparing DDs, sending MTs, to protect the interest of the Bank.
Experience: 6 - 12 years
: Al Masraf
: 5200
: دوام كامل
: ساعات عمل حرة
: 2019-10-15
: 2019-11-15
: الكل
: لا يشترط
: لا يشترط
: 390
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط ,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.

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