· Plans, monitors and supervises Service Reception, Workshop operations and Spare Parts process, ensuring smooth progression and achievement of branch targets and objectives.
· Regulates Service Advisors’ vehicle admission, and assists them in customer handling, whenever necessary.
· Monitor targets achievement, as to monthly ROs/Business opened by the Service Advisors, CS scores and formulate action plans in case of non-achievement.
· Conducts a weekly formal review with Service Advisors, Team Leaders and Parts Sales Executive, consolidates the outputs and submits a monthly report to Asst. Gen. Manager.
· Ensure workshop operation’s adherence to company standards and achievement of targets & objectives.
· Supervise and monitor performance of reportees to ensure achievement of all Key Performance Indicators.
· Consistent coordination with subordinates for efficient planning, prioritization and organization.
· Ensures repair quality and monitoring of manpower performance, finding ways to consistently motivate them towards dedicated work & high-quality service.
· Coordinate with the concerned on identifying manpower training needs.
· Assures adherence to maintenance schedule for service facilities and workshop equipment.
· To ensure that KAIZEN, 5S and Auto Central Standards will be strictly & effectively implemented throughout the workshop.
· Random counterchecking of technicians reports and mechanical estimations, to ensure accuracy.
· Assure that Fix Right First Time is being strictly implemented in the workshop.
· Ensure that there is proper safekeeping and maintenance of issued tools, doing periodic inventory and taking responsibility for any discrepancy ▪ Undertake additional responsibility as necessary.
· Understand and implement the company QHSE and OSH policy. Allocate responsibility for the QHSE management system and delegate authority.
· Lead in QHSE Risk Management activities within their department ensuring that the methods and systems of work are safe and appropriate for betterment of the operation. Also that the necessary procedures, rules and regulations designed to achieve this are formulated, published and applied.
· Ensure that all new and existing employees in the company receive induction trainings pertaining to QHSE and that they are issued with personal protective equipment as required.
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط
,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.
