Experience4 - 8 Years
EducationAny Graduation
NationalityAny Nationality
1.Customer Focus
Effective resource planning for customer service.
Ensure regular training of store staff on all aspects of customer service,product knowledge and selling skills.
Implements a high standard of customer focus within the store.
Regularly assesses customer service standards within store
Create seamless customer service orientation among store employees by ensuring timely and efficient customer service.
Ensure customer needs are met and complaints/queries are resolved in a timely manner
Assess mystery shopping feedback and prepare action plan for improvement
2.Sales and Commercial Profit
Achieve the revenue targets for the store.
Achieve target productivity metric ( sales per person per day, staff per sqft) for the store.
Actively seeks ways to achieve or exceed shop sales targets.
Monitor and control expenses ( overtime, local,stock and consumables) through efficient store operations.
Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas
Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and also to communicate to staff.
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط
,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.
