Generate, amend, and review daily work orders.
Dispatch service work orders to drivers according to the company’s procedures and policies and as soon as the orders are ready.
Make all the necessary arrangement to deliver efficient and quality service to customers in minimal period while making optimal use of resources.
Handle service delivery transactions in a fast, efficient, and friendly manner to guarantee highest customer satisfaction levels.
Take quick corrective measures in case of unexpected delays or breakdown to mitigate disruption to operation.
Ensure service quality is always up to highest standards.
Attend and resolve customer billing and scheduling issues and general customer support
Deal with customer concerns and complaints in a professional and courteous manner
Maintain vehicles and equipment records.
Generate reports for internal use and continuously make process improvement suggestions.
Produce certificates or statements as may be required by customers.
Initiate regular customer care calls to scheduled customers to gauge client satisfaction
Supervise and assess performance of Operations team and advise on needed development and training.
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط
,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.
