● Serve as the first point of contact for walk-in customers seeking technical assistance.
● Analyze and resolve end user hardware and software computer problems in a timely and accurate fashion.
● Troubleshoot hardware and software issues in person, remotely and via phone.
● Offer daily operations and systems support to users.
● Perform daily operational checklist from school to confirm the operational readiness of Alef at school
● Properly escalating unresolved incidents to the next level of support.
● Follow-up and update customer status and information
● Verify functionality of hardware and software components.
● Administer and support network operations.
● Coordinate and follow up resolution for open/pending incidents.
● Ensure proper recording, documentation and closure.
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط
,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.
