Relationship Manager - Priority Banking (Abu Dhabi)

JOB DESCRIPTION Role: Relationship Manager - Priority Banking -Al Gharbiyah Location: Madinat Zayed -West Region ( Al Gharbiyah )- AUH Division: Retail Banking Department: Priority Banking ROLE PURPOSE: To attract, deepen, grow and manage financial relationships with affluent clients, using full range of banking products and tools, utilizing a team-based approach to provide complete solutions to clients financial needs Key Accountabilities of the role RESPONSIBILITIES: 1. Client/ Business Acquisition : . Generating of new business via out marketing activities, gold center contacts and existing network . Increasing team revenue and productivity by cross- selling and up-selling. . Acquiring new to bank customers . Identifying new potential expansion locations . Converting in-bound and outbound leads to sales . Building a strong trust relationship with key customers . Maintaining a loyal pool of customers/alliances who refer potential customers . Carrying out the function(s) of promoting the financial products. . Collection of the required information and data . Evaluation of the clients ability and appetite to handle the risks (Risk Profile) and the detailed functions associated therewith. 2. Channels Cooperation: . Making referrals to other channels based on identified customer needs . Smoothly implementing of Priority Banking services across surrounding branches 3. Management of service delivery: . Monitoring service levels for customer satisfaction . Customer retention efforts with personal involvement in complaint resolution, account closures and inquiries. . Getting ad-hoc customer feedback. 4. Control and Risk Mitigation: . Reviewing of credit applications . Adhering to laid out processes and procedures . Ensuring appropriate and adequate documentation . Identifying trends of errors and proactively advice processes improvements Specialist Skills / Technical Knowledge, Technical Competencies Required for this role: . University degree or a recognized professional certificate. . Experience of no less than three years in the area of the financial analysis, financial markets, investment, wealth management, or financial planning. . Detailed knowledge of ADIB's Retail Banking products & services . Experience in sales, product development or wealth advisory to priority banking customers/ retail HNIs . Broad knowledge of ADIB's Retail Credit & Operational Policies & Procedures . Specific Knowledge of UAE banking practices , regulations & risks . UAE Financial Rules & Regulations Certification . International Certificate in Wealth and Investment Management (Level 3) . Risk in Financial Services Certification . International Certificate in Advanced Wealth Management (Level 4) . Good Knowledge of competitors in the local market . Must have led a team of professionals . Detailed knowledge of service standards . Training & Presentation skills . Computer Skills Previous experience: Minimum (5) years of Related Banking experience in U.A.E
: Abu Dhabi Islamic Bank
: 5200
: حرف وخدمات منوعة
: ابو ظبى , الامارات العربية المتحدة
: دوام كامل
: 8 ساعات
: 2022-09-23
: 2022-10-23
: الكل
: لا يشترط
: لا يشترط
: 21

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