Nokia OSS / BSS Engineer Saudi Networkers Services
Trouble Ticket Resolution: TTs escalated by L1 teams are attended by L2 team. Engage L3/ CARE team of the OEM incase L2 team is unable to resolve the ticket.
System Maintenance: Periodic system maintenance activities.
Troubleshooting: in case of any issue, L2 team performs the trouble shooting action.
Data reconciliation: As part of the preventive maintenance, L2 team also performs the data reconciliation across systems.
Performance tuning: Performance fine-tuning is done.
Service request fulfillment: Service requests fulfillment mostly through configurations.
Problem Management: L2 team analyses all type of issues and incidents for the root cause and permanent fix.
Capacity Management: Systems Capacity management with projected volumetric is done.
New release deployments: New releases and products are tested by the L2 team.
Continuous improvement: Continuous improvement activities as per the plan are performed.
Minimum 5 years experience on L2 activities in either OSS or BSS domain have worked on OSS or BSS products of minimum 3 OEMS's.
More Info
JOB TYPE
Permanent Job
INDUSTRY
Telecom / ISP
FUNCTION
Telecommunication
ROLES
ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط
,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.
