Technical Support Agent in Egypt

Company Profile

xFusion aims to be the elite outsourcing company for the SaaS industry. We offer a hands-off experience for our clients, empowering them to grow their business or enjoy more free time.

It’s absolutely critical that each team member has an attitude and history of going above and beyond. If that isn’t you, then this job isn’t for you. We are serious about the premium offering we provide our clients and only want top-tier hires who will help us reach new heights.

If you consider yourself ambitious and that sounds like something you’d be interested in, we pay top of market rates and offer excellent career growth opportunities.

Role

Technical Support Agent

What you need

Excellent English writing and communication skills. Effective communication is critical.
Laptop or desktop computer
Fast and reliable internet connection
Ability to think on your feet and take ownership of problems that arise
Willingness to work a late evening shift.
What we are looking for

Experience with HTML/CSS
Passion to communicate empathetically with our customers as if you were on the other end of the screen
Ability to document, track and monitor a problem/issue to a timely resolution
Ability to work productively with little supervision
Enthusiasm
Nice to have, but not required

Javascript experience
Working knowledge of PHP
Things we avoid

Micro-managing
Screen monitoring systems - we trust you will deliver

You’ll love this role if these things describe you

You’re passionate about solving problems and helping people.
You’re incredibly positive and enjoy making another person’s day.
You’re an excellent and concise communicator
You’re highly conscientious and make sure nothing slips through the cracks
You’re a self-starter who loves taking initiative and seeing things through to completion.
You have the curiosity and desire to learn and grow your skills.
You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.

Here’s what’s in it for you!

Very competitive pay. Starting between 650 USD - 800 USD per month (based on experience)
Career advancement opportunities as we grow as a company
7 Paid National holidays
Personal and vacation days (based on longevity)
The opportunity to define company culture
These are the values by which we hire, evaluate, promote, and if necessary, let team members go:
Effective time management
Strategic judgment
Empathetic & honest communication
Unwavering reliability
Unwavering trustworthiness
Applied curiosity
Selflessness
: Jim Coleman
: 4000
: تكنولوجيا المعلومات
: القاهرة , مصر
: دوام كامل
: 8 ساعات
: 2020-08-22
: 2020-09-22
: الكل
: لا يشترط
: لا يشترط
: 163

الابلاغ عن هذا الاعلان الوظيفي

ملحوظة هامة:
وظايف نت ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى أغلب الشركات بالشرق الاوسط ,فنرجو توخى الحذر خاصة عند دفع اى مبالغ او فيزا او اى عمولات. والموقع غير مسؤول عن اى تعاملات تحدث من خلال الوظائف المعلنة.

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قدم سيرتك الذاتية الان

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