السيرة الذاتية لBelal

بيانات تهم الوظيفة

• مستوى التعليم
  : دراسات عليا
• الحالة
  : أعمل حاليا ولكنى ابحث عن فرصة عمل افضل
• رخصة قيادة
  : لا
• موقف التجنيد
  : اعفاء
• المستوى الوظيفى المستهدف
  : لا يشترط
• المسمى الوظيفى المستهدف
  : Marketing & Director & Video Editor & Graphic Designer
• التخصصات المستهدفة
  : 0000
• نوع العمل المستهدف
  : دوام كامل
• أخر راتب حصلت عليه
  : 0000 ريال سعودى
• أقل راتب متوقع
  : 0000 ريال سعودى
• يستطيع العمل خارج المدينة؟
  : نعم
• يستطيع العمل خارج الدولة؟
  : نعم
• ملاحظات اخرى
  : Team Leader Training Course, Handling the Rush, Handling Customer Complaints, The Vocalization (how to use your voice tune probably).
   Handling Corporate Chat Queue (Corporate Customer Experience).  Manage Floor Task.  The ability to perform variety of effectively and efficiently within deadline.  Ability to work under stress and to manage different tasks at the same time.  Ability to deal and negotiate with different characters and personalities and to reach compromise.  Dealing with the mounting problems of the client in a clear and precise.  provide suggestions to improve performance within the administration and actively participate in it.
   Review and follow-up problems (steps - each time step - Incorrect problems - staff errors).  Collect and review reports.  Maintaining the confidentiality of customer data.  Maintain attendance at appointments and schedule adherence.  Skills oral and written communication.  The ability to organize information and communicate it clearly.  Problem-solving with analytical skills.  The presence of prior experience in dealing with customers.  Develop reports on daily workload.  Recommend real-time schedule changes and identify efficiency opportunities  Serve as initial point of contact for all issues regarding schedules  Process day-off requests and update systems  Responsible for work schedules for employees within the call center.  Responsible for Adherence to schedule follow-up commitment.  Responsible for Break system of the employees within the call center.  Responsible for the first interviews of new staff.  Coordination with the Training Department to schedule began training for new staff.  Ability to learn and teach others new tasks.  Ability to define and solve most problems.  Member at life makers which belong to Amr Khalid.  Ambitious.  Leading & Directing.

الخبرات السابقة

شهادات ودورات تدريبية

لغات ومهارات